Volvo's Truck and Bus Apprenticeship Program provides apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. Currently, our training provider, Remit is recruiting for apprentice Parts Advisors at our sites below:

  ⇾ Deeside - click here to apply
  ⇾ Trafford Park - click here to apply
  ⇾ Liverpool - click here to apply

This apprenticeship is the Level 3 Supply Chain including Parts standard program. The right candidate will become an integral part of the Thomas Hardie team and be the first point of contact for customers to the Parts Department both face to face and over the telephone, delivering excellent customer service.

Under strict supervision, the main purpose of this role is to:

• Identify and verify for quality, quantity and description, parts stocks and other goods from suppliers.
• Receive into the department and correctly locate items in established bin and other locations.
• Accurately identify, locate and pick parts for workshop staff and customers’ by means of acquired knowledge, parts catalogues and computer stock lists.
• Conduct all transactions with workshop staff and customers pleasantly and courteously with an emphasis on customer service.
• Work within agreed discount structure and customer terms including the sensitive areas of credit withdrawal.
• Seek ways to increase parts and workshop sales by identifying customer needs and incremental items to sell.

Personal Qualities:

• Punctuality and good time keeping.
• Workplace maturity and professionalism.
• Proactive attitude.
• Can work to a high standard.

Skills Required:

• A logical approach to problem-solving.
• Have good time keeping with a proactive and professional attitude.
• An enthusiasm to learn new practical and theoretical skills. • Professional telephone manner (coaching available for those who are a bit shy).

If you are interested and would like to learn more, please contact our HR Department for further details on 0151 319 3269 or send an email to HR@thardie.co.uk and we will send you a link to apply via Remit, our Apprentice Training provider.

Closing date for applications: 12th May 2025